SHIPPING All orders from Ashe are carefully packed, sealed with love, and then bundled into biodegradable mailers. We ask for your patience, as all packages are posted from Emerald, Queensland and may not leave our regional town the same day you ordered them. RETURNS We appreciaite your supprt and if for some reason your purchase does not make you feel completely gorgeous, we can offer you an exchange or online credit. Please be careful when making your purcahse as we do not offer refunds. For more information, please read through our Shipping and Returns Policy or Contact Us.